Tag: early cancellation fees

Telus overcharged clients who were billed early cancellation fees, rules Quebec appeal court

Telus became the third Canadian telecommunication giant ordered to pay clients who paid excessive cancellation fees after the Quebec Court of Appeal partially overturned a lower court decision that dismissed the class action.

Telecom giants must pay millions following SCC’s refusal to hear appeals

Telecommunication giants Bell Mobility and Rogers Communications must pay millions of dollars to clients who paid excessive cancellation fees after the Supreme Court of Canada refused to hear their appeals.

More than 166,000 Rogers’ clients who were charged early cancellation fees between 2007 and 2010 stand to share $26.7 million while 76,000 Bell Mobility clients are expected to divvy up $1.6 million – minus legal fees.

In a case dealing with contract for services, early cancellation fee clauses, abusive clauses and the right of unilateral resiliation under the Quebec Civil Code, the Quebec Court of Appeal held in two separate decisions that the two telecom companies overcharged clients who were billed early cancellation fees.