All posts tagged: Bell

Bell Canada facing yet another class action

Barely a week after Bell Canada’s wireless provider was compelled to pay $1.6 million to some 76,000 clients who paid excessive cancellation fees after the Supreme Court of Canada refused to hear its appeal, the telecommunication giant now faces another potentially costly legal battle after Quebec Superior Court authorized a class action over fee increases on internet, mobile, telephone, television services.

Joseph Frainetti, the class action’s representative plaintiff, alleges that Bell made unilateral changes to contracts without providing clear notifications beginning in April 2012. Frainetti maintains Bell infringed article 11.2 of the Quebec Consumer Protection Act by unilaterally increasing service charges and advising him of the changes in his monthly bill while his contract was in effect. Frainetti argues that under article 11.2 written notification of all fee increases during a contract must be provided at least 30 days before the changes go into effect.