All posts tagged: plain language

Dealing effectively with pro bono clients

Dealing with pro bono clients, most of whom have never been involved with the justice system and likely will never be again, can be challenging, a minefield replete with potential misconceptions, possible misunderstandings, and false expectations.

But some potential pitfalls can be avoided, by giving pro bono files the same attention as work that pays coupled with equal doses of patience, creativity and flexibility.